Data Protection Policy

Mamu Bet's Privacy Policy β€” Your information is completely safe with us

Learn how your personal data is collected, stored, and kept secure on mamu bet β€” all explained clearly in plain English.

Last Updated: January 2026
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SSL Encryption
256-Bit Protection
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No Third Parties
Your Data Is Never Sold
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Transparent Policy
Written in Plain Language
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GDPR Compliant
International Standards

What Makes Our Privacy Policy Different?

Mamu bet places the protection of user data above all else. There are no hidden rules here.

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Maximum Encryption

All your data is protected with 256-bit SSL encryption. No one can read or steal your information during transfer.

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Your Data Is Never Sold

Mamu bet never sells your personal information to third parties. Your data is used solely to improve our services.

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Your Data Rights

You can view, correct, or request deletion of your stored data at any time.

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Cookie Transparency

We are fully transparent about which cookies we use and why. You can disable any non-essential cookies at any time.

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Notice of Changes

If our Privacy Policy changes, you will be notified in advance by email or SMS. No surprises.

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Direct Contact

For any data protection queries, reach out to our support team directly. We aim to respond within 30 minutes.

01
Introduction & Commitment

mamu bet One of Bangladesh's most trusted online betting platforms. We believe your personal data is your most valuable asset β€” and it is from that belief that mamu bet's Privacy Policy Created.

This policy explains what information mamu bet collects, how it is used, where it is stored, and what measures we take to protect your data. This Privacy Policy Applies to all mamu bet services, websites, and mobile apps.

Our commitment: mamu bet never collects your personal information without your consent and never sells it to third parties. Your privacy is our top priority.

By using mamu bet, you agree to this Privacy Policy. Please read it carefully before registering.

02
What Information Do We Collect?

Mamu bet only collects information that is strictly necessary to provide its services. We collect two types of data:

Information You Provide Directly

  • Personal Identity: Full name, date of birth, gender.
  • Contact Information: Mobile number, email address.
  • Account Details: Username, password (encrypted).
  • Payment Details: bKash/Nagad/Rocket number (for transactions).
  • KYC Documents: A copy of your national ID, passport, or driving licence.

Automatically Collected Information

  • Device Information: Operating system, browser, screen resolution.
  • Network Information: IP address, internet connection type.
  • Usage Data: Pages visited, time spent, and bets placed.
  • Cookies & Tracking: Session cookies, preference cookies.

Please note: We never store your password in plain text. It is always encrypted using advanced hashing methods.

03
How is your information used?

Mamu bet uses the collected information for the following purposes:

Purpose How Your Data Is Used Legal Basis
Account Creation & Management Name, email address, phone number Contractual Requirements
Payment Processing Payment Information, KYC Legal Obligations
Fraud Prevention IP address, device information Legitimate Interest
Customer Support Contact details, account history Contractual Requirements
Sending Promotional Offers Email, Phone Number Your Consent
Service Improvement & Analytics Usage Data (Anonymous) Legitimate Interest

Mamu bet never uses your information beyond the purposes stated above. You can unsubscribe from promotional emails or SMS at any time.

04
Where is my data stored, and for how long?

Your data is stored on secure servers operated to the highest security standards.

Retention Period

  • Account Details: For as long as your account is active, and for 5 years after closure (as required by law).
  • Financial Transaction Details: Minimum 7 years (in accordance with financial regulations).
  • KYC Documents: 3 years after account closure.
  • Cookie Information: Session cookies β€” deleted when the browser is closed; preference cookies β€” 1 year.

Data Location: Your data is stored on cybersecurity-compliant servers. All international data transfers comply with GDPR regulations.

05
Data Sharing Policy

Mamu bet never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment Processors: bKash, Nagad, Rocket β€” only the information necessary to complete a transaction is shared.
  • Law Enforcement Agencies: Providing data under a court order or government directive is a legal obligation.
  • Technology Service Providers: Server hosting, email services, and similar providers β€” all are bound by strict confidentiality agreements.
  • Fraud Prevention Agencies: When required to investigate suspicious activity.

In all of the above cases, only the minimum necessary information is shared. mamu bet never sells data to advertisers or marketing companies.

06
Cookie Policy

Cookies are small data files stored in your browser. mamu bet uses the following types of cookies:

Essential Cookies

The site cannot function properly without these cookies. They store your login session, security tokens, and similar data. These cookies cannot be disabled.

Functional Cookies

Remembers your language preference, theme settings, and more. Disabling these will reset your settings on every login.

Analytics Cookies

Used to understand how the site is being used. All data is collected anonymously. You can disable these cookies at any time.

Essential: Always On Analytics: Optional Analytics: Optional
07
Your Rights

As a mamu bet user, you have the following rights over your personal data:

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Right to Access

You can request a copy of all data stored in your account at any time.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to Deletion

You may request account closure and deletion of your data (except where retention is required by law).

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Right to Object to Processing

You may object to the collection of your data for marketing communications or analytics purposes.

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Right to Data Portability

You can request an export of your data in a machine-readable format.

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Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily suspended.

To exercise these rights, support@mamubet.wsEmail us or reach out via live chat. We will respond to your request within 30 days.

08
Minor Protection

Mamu bet does not serve anyone under the age of 18 and does not knowingly collect data from minors.

  • Age verification is carried out at the time of registration.
  • If we become aware that any minor's information has been collected inadvertently, it will be deleted immediately.
  • If parents have any concerns, please contact us directly.

Protecting minors from betting is part of mamu bet's social responsibility. To learn more, visit our Responsible Gaming View page.

09
Security Measures

To protect your data, mamu bet has implemented the following technical and administrative safeguards:

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SSL/TLS Encryption
All data transfers are
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Two-Factor Authentication (2FA)
Account Security
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Fraud Detection
24/7 Automated Monitoring
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Regular Backups
Data Loss Protection

That said, no platform can guarantee 100% security on the internet. Keep your account password strong and never share it with anyone. If you notice anything suspicious, contact us immediately.

10
Policy Update Process

Mamu bet may, if necessary, update this Privacy Policy may update. When changes are made, we take the following steps:

  • At least 7 days in advance You will be notified via email or SMS.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.
  • If you object to any changes, please close your account and withdraw your remaining balance.

Tip: Check this page regularly and note the "Last Updated" date. Keep your registered email active so you don't miss any important notices.

11
Contact Us

This Privacy Policy For any questions, concerns, or requests regarding the above, please contact our Data Protection Team:

support@mamubet.ws Live Chat (24/7) Response time: within 30 minutes

We take every request seriously and aim to respond in writing within 30 days. Your privacy is our top priority β€” not just in words, but in how we operate every day.

Frequently Asked Questions

No, never. Under no circumstances does mamu bet sell your personal information to third parties. Data is used solely for service delivery, payment processing, and fraud prevention.

Yes. You can request deletion of your data by closing your account. However, financial transaction records must be retained for a specified period due to legal obligations. Contact support@mamubet.ws for more details.

KYC documents are stored on servers secured with 256-bit SSL encryption. Only authorized personnel can access this information, and they are bound by strict confidentiality agreements.

Click the "Unsubscribe" link at the bottom of any marketing email, or notify our support team directly. Your request will be processed within 48 hours.

No. Your account information is entirely personal and confidential. Only you and authorized mamu bet staff (where necessary) can access it. Your password is invisible even to us β€” it is stored in encrypted form.

Your data is secure β€” get started today

Register with mamu bet and enjoy betting in a completely secure environment.

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